(To be carried out within 10 weeks of starting a new contract and a minimum of once every 3 months thereafter)
Completed By (Customers Representative)
How often do we meet the agreed contractual requirements?
How do you rate the contact you have with our senior management?
How do you rate the attitude and professionalism of our Security Personnel?
If you have used another service provider in the past how do we compare?
Indicate whether or not our service has improved or declined over the last 6 months?
Would you recommend our services to another customer?
Any other comments positive and negative: